How to talk tornado
The Postal Service cares!
The birthday card sent by my parents to my wife arrived today. But not really. The envelope arrived, minus the card and a gift card.
At least the United States Postal Service cares!Four ways your station can help Joplin
How not to start an on-air conversation
Talk about side-tracking the conversation before it ever got started!
Two things: 1) I don't care what format you're on, if you've never heard of Stephen Hawking you're not on top of world events — and that's your job! 2) The host didn't do his job by explaining to the fill-in co-host what the next discussion topic was.Is it a benchmark or is it a feature?
The literal definition of a benchmark is a standard by which something is evaluated or measured. Our use of the term in radio is to help the audience get to know us for something, a standard of recognition and hopefully, affection. Yes, features can be benchmarks and benchmarks can be features (Letterman’s Top 10 list), but benchmarks are so much more.
Features are what you do. Benchmarks are how you’re known such as David Letterman’s chuckle, Conan’s hair and Stephen Colbert’s opening lines of his show (“Tonight…”). Ditchy and Salty, the Real Radio Breakfast Show in Manchester, England offers cash prizes in Vietnamese Dong (currency). Their benchmark isn’t the contest but their catch-phrase “That’s a lot of Dong” that they repeat every time they mention the prize.
When constructing a new show, creating features that fit are fairly easy, and they are useful. They add structure that helps define boundaries to follow, but listeners don’t remember features without benchmarks. How are you building benchmark layers into your show?
Tracy is the author of the superb Morning Radio Revisited, an invaluable resource for those who manage radio talent and those ready to take their show to the next level.

